Welcome to Ellipsis Academy!  I am happy to assist you!  Please type your questions below.  I can understand phrases such as "when is the test?", "how does my student prepare for this test?", "can I use calculator?", "my internet is down before completing the test, what should I do?", "how long is the test?",  "does my student need to take the test?", "my kid's test page freeze", etc.  If you don't get the answer you are looking for, you can type "contact support" to find out how to get further assistance.